Terms of service

HOSANNA is a clothing and lifestyle brand offering apparel products, including T-shirts, shirts, and related merchandise.

Throughout these Terms, "we," "us," and "our" refer to HOSANNA, and "you" or "customer" refers to any user of our website.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into binding agreements.

• All information provided by you is accurate and complete.

3. Products and Services

We make every effort to display our products as accurately as possible. However:

• Actual colors may vary depending on your device's display settings.

• Product images are for illustrative purposes only.

• Slight variations in color, print placement, size, or design may occur.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

4. Pricing and Payments

• All prices displayed on the website are in the applicable currency and include applicable taxes unless otherwise stated.

• We reserve the right to change prices at any time without notice.

• Payment must be successfully completed before an order is processed and shipped.

• We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Cancel orders due to inventory shortages, pricing errors, or suspected fraudulent activity.

If your order is cancelled after payment has been received, a full refund will be issued.

6. Shipping and Delivery

We aim to process and ship orders within the timelines displayed on our website.

However, delivery times are estimates and may be affected by:

• Courier delays

• Weather conditions

• Public holidays

• Events beyond our reasonable control

HOSANNA is not liable for delays caused by third-party shipping providers.

7. Returns and Refunds

All returns, exchanges, and refunds are governed by our Refund & Return Policy.

By making a purchase, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Designs

• Graphics

• Product photographs

• Text

• Artwork

is the property of HOSANNA and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Interfere with the operation or security of the website.

• Upload harmful code, viruses, or malicious software.

• Attempt unauthorized access to any part of the website.

• Engage in fraudulent or deceptive activities.

Violation of these Terms may result in termination of access to our services.

10. Limitation of Liability

To the fullest extent permitted by law, HOSANNA shall not be liable for:

• Indirect or consequential damages.

• Loss of profits, data, or business opportunities.

• Delays or interruptions in website availability.

• Third-party actions or service failures.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us: